Terms and Conditions

A Nordic Experience Terms and Conditions

  • The competition is valid from Saturday 14th to Sunday 23rd December 2019 between 10:30am and 17:30pm.
  • The entries end at 17:30pm on Sunday, 23rd December 2019. Entries received after this date will be counted.
  • The promoter of the campaign is The Grafton, Cambridge. The promotion is in no way sponsored, endorsed or administrated by, or associated with, Facebook, Twitter or Instagram.
  • To enter the event competition, you must present proof of £40 spent at any store(s) within The Grafton.
  • Whilst the event campaign refers to the Nordic, the prize is a trip for two to Iceland.
  • The prize draw is open to UK residents aged 18 or over at the time of travel.
  • Dates of travel are subject to availability at the time of booking.
  • Prize must be taken between 1st – 28th February 2020.
  • Prize includes return flights from a London airport in economy and 3 nights’ accommodation in Reykjavik on a room only basis in a standard double room.
  • Winners must have valid passports with at least 6 months left.
  • No cash alternative to the prize will be offered, the value is not transferable.
  • Winners are responsible for their own transport to and from the UK airport
  • Winners are responsible for all their own extras at the hotel and in Reykjavik.
  • No excursions are included in this prize.
  • Airport transfers in Reykjavik are not included and are the responsibility of the winner.
  • To enter the event competition, you must submit your entry with the event ambassadors, the Nordic Engineers, located at the event within Food Social near Vue Cinema. The entrant must enter contact information for the marketing team to reach.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The Grafton reserves the right to cancel or amend the competition and these terms and conditions without notice.
  • The entrant can enter the competition multiple times, with a new entry for every £40 spent.
  • Details of how to enter form part of the terms and conditions; it is a condition that all rules are accepted as final and that the competitor abides by these rules.
  • Successful entrants must confirm acceptance of the prize within 3 days of being contacted.
  • Successful entrants will be contacted via email.
  • The successful entrant’s contact details will be passed onto the partnering travel agency, ItsSo Travel, for further prize arrangements and bookings.
  • If any emails to the entrants are returned as undeliverable of the entrant does not respond in 3 days of being notified, then The Grafton reserves the right to offer the prize to another entrant in accordance with the process described above.
  • The Grafton retail staff, manager, supervisors, and their immediate families of those are not permitted to enter the event competition.
  • By entering the event competition, the entrant consents to any publicity generated as a result of the submission and use on websites, social media platforms, press and outdoor media or mobile services at any time without further consent of payment.

Legal & General is committed to protecting your privacy and keeping your personal information secure.

When you use our website, you agree to us collecting and using personal information and this privacy policy explains how we collect and use your personal information.

We will never release information about our customers or business partners to any other person or organisation for marketing purposes unless we have your permission to do so.

We may update this policy, so please check this page from time to time to make sure that you’re happy with any changes. This policy is effective from 25 May 2012.


Any personal information you supply to Legal & General via this website (and by other means) will be treated in accordance with the Data Protection Act 1998 and other legislation intended to protect your personal information and privacy. If we hold information about you, we’ll only use this for the purposes you’ve agreed to.

You have the right to see a copy of the personal information we hold about you, if you believe that any of the information we are holding is incorrect or incomplete, please let us know as soon as possible. To provide a copy of this information we will ask you for a small fee.


When you visit our website we may collect the following information from you:

1. Name, job title, contact information including email address
2. Demographic information such as postcode, preferences and interests
3. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

When applying for a product, the application form declaration and notices will explain how we use the information collected.

If you communicate with us by email, we may keep your email, together with your email address and our reply, for our business records. We give the same protection to our electronic communications as we do to information we receive by post or phone.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you have provided, unless you state otherwise.
2. We may use the information we collect for analytical purposes, and to assist us in improving our processes, products and services.

We will not pass your contact details to anyone else without your prior consent.


We collect personal information from the online application process. This is so we can identify general customer trends, improve our service to you and also where relevant, communicate with you.


We do not sell, rent or trade your personal information to others. We may give general statistics about our customers, sales, and related site information to other companies however these statistics will not include any information that personally identifies you, unless we have said otherwise in this policy.

Photography in The Grafton
A member of Centre Management may approach anyone taking photography of the Centre and its aesthetics which could be used in any media publication or research documents. To obtain approval of such activity, please contact Centre Management.