Contract Type: Temporary
Contract Hours: Part Time
Posted: 11 April 2018
Salary: £8ph (aged 21+)
Closing date: 31 August 2018
Please note the hourly rate for employees aged 18-20 is 6.7- and under 18 is 4.79
1x 16 hours (4 days, 4 hour shifts)
1x 20 hours (5 days, 4 hour shifts)
As a Customer Service Advisor, it is you who will guide our customers through the world of parenting – in many cases for the very first time!
You will be responsible for giving your customers the best impression and experience of Mothercare, and may be the first person they meet when they enter our store. We are looking for helpful, enthusiastic and knowledgeable people, who customers can trust to provide expert advice. We offer a competitive hourly rate, on the job training and an opportunity for career progression for the right person.
We need our Customer Service Advisors to have the following skills:
A passion for customer service
Excellent verbal communication skills
An open, enthusiastic and positive approach
The ability to work within a team
Flexibility to support the business
The ability to build rapport with customers quickly
Good questioning and listening skills
Confidence to advise and demonstrate to customer the features, actions and benefits of our products
Able to work efficiently in a pressurized environment
High standards of personal presentation
Excellent retail standards and visual merchandising skills
So, if the above sounds like you, then this could be the beginning of a new career.
The position is only temporary (approx 6 months) and the candidate must be flexible and able to commit to at least 1 day at the weekend.
Please apply in store with a CV or online at https://mothercare.team.careers/